Is There a Battery Replacement Policy?
What’s Element Vape? An area online e-commerce store that allows you to choose from a large number of different herbal choices. The web site describes their product as the “estrogenic nicotine alternative obtainable in liquid form.” So how exactly does it work? When you visit the website, you will see a large number of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we strive to be an accommodating, helpful, and informative site for all our customers. Assuming you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, choose the product you would like, and follow the prompts. For questions, or if you want to place an order, please note that you may have to contact their support team. As well as email, you can also utilize the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in case of server outages, so you might want to call during these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website will not allow customers to leave a poor feedback after they have ordered through our website, and the same goes for placing an order through our contact number.
Can I track my order? Yes, we do supply the tracking information for all orders. This consists of our shipping address submissions. Please note that we cannot accept returns on goods which have arrived to your door without our express prior approval.
Any kind of other ways to earn reward points or cash back from my Element Vape purchase? Yes, as mentioned above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions can be found through our website. If you are a loyal customer, we will reward you with a lot more discounts, free gifts or merchandise, and even cash. We are committed to offering our customer support professionals with training and education on our products, and providing them with an extensive library of educational material, including videos and printed resources.
Is there an alternative solution to earn reward points or cash back? Yes, you need to use your credit or debit card to purchase items from our website. After you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please be aware that you’ll not receive cash return or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, regardless of your shipping address. We are still focusing on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures set up for returning items you may be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as for example those requiring assembly.
Where may i contact the Customer Service department? Our phone number is easily available on our home page. Should you have any further questions, you may contact us whenever by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers like the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or in case you have questions about our services, you should contact us whenever.
Is there a warranty or JUUL Pods guarantees? Our policy is to provide a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. In the event you experience any harm or defect when using our products, you need to notify us right away in order to get yourself a proper replacement.